Home » HeySpin online casino review: Claim the HeySpin 2024 welcome bonus

HeySpin online casino review: Claim the HeySpin 2024 welcome bonus

HeySpin sportsbook and casino offer various quality services to UK players. I can play multiple game types, from slots to table games. There are also popular payment methods, and as a new player, I can claim an exciting welcome bonus.

AG Communications Limited operates the UK-based site, and the United Kingdom Gambling Commission licences and regulates the platform.

However, I know that not all casinos are equally trustworthy. I don’t want to have any doubt as to the reliability of an online casino, so I thoroughly reviewed this site to see whether it’s a trustworthy and worthwhile platform for UK players.

HeySpin pros & cons

Pros: 

  • No casino-specific withdrawal limits
  • Drop and Win year-long promotion
  • Various responsible gaming tools
  • Offers a sportsbook and casino section

Cons: 

  • Poorly-organised games
  • No dedicated live casino section

Welcome bonus at HeySpin online casino 

At HeySpin, new players in the UK can receive a 100% match deposit bonus of up to £25 and up to 25 free spins on Book of Dead.

You must complete the 35x wagering requirements on the bonus funds and free spins winnings within 21 days. Any free spins winnings can’t exceed £100, and this specific offer is only valid for 24 hours after you sign up.

No deposit bonuses at HeySpin online casino

While the casino didn’t have a no deposit bonus available at the time of my review, that doesn’t mean there won’t be any. Keep your eyes peeled in case this changes!

HeySpin online casino bonus codes

The great thing for me about this casino is that you don’t need to use bonus codes. The promotions are either available automatically or require you to opt-in on the Promotions page.

HeySpin online casino spins bonus

The welcome offer gives you 25 free spins, as I’ve seen. However, there’s an additional daily promotion, called Daily Spin Frenzy, where you can get up to 50 free spins if you complete the casino’s challenges – you just have to wager enough and you’ll have them credited to your account!

Other HeySpin online casino bonuses

While there are not a lot of casino bonuses currently on offer, there are four sports promotions, and I particularly like this. However, you can still enjoy frequent tournaments, like the Drop and Win monthly event, which offers up to £2 million in prizes each month for a year. 

You can possibly receive daily and weekly prize drops if you wager on the applicable Pragmatic Play slots. The weekly tourneys award up to £255,000, while the daily drops award up to £35,000. In my opinion, it’s an excellent promotion where all the casino requires from you is to play Pragmatic Play slots as usual.

Games at HeySpin online casino

There are over 500 games which you can choose to play, allowing you to spin the reels on slots or roll the dice with table games on some of the best casino games available. Trusted providers who test their titles create all the games, and this casino also uses an independent testing agency, iTechLabs, to test games’ RNG and platform for fairness. Below, I look at which games are available.

Slots

Around 170 slots are available, with the operator listing 45 jackpot games. You can also see on the slot icons the most recent high wins in the game other players have won. 

Besides Pragmatic Play, you can also play games from well-known providers like NetEnt, Spinomenal, Northern Lights, and Play’n GO. These providers are known for creating fair and excellent games with bold graphics and fun features.

Live casino

While HeySpin Casino offers some live casino games, there isn’t a dedicated section. You can click on the Table Games button, and when you scroll you’ll find some live titles mixed in, including Blackjack VIP from Evolution.

Otherwise, you’ll have to either search for a game name, or click the ‘Games List’ link in the site footer, then sort by provider, to find live dealer titles and game shows. Doing this, I saw that there’s plenty of choice. These include the usual and most popular games such as roulette and blackjack, The selection also includes card games such as poker and baccarat along with exiting games such as Monopoly Live and Deal or No Deal Live.

Progressive jackpots

Around 45 jackpot games are available, with top titles like the Jackpot King slot series. This series offers titles like Gold Strike Bonanza, The Goonies Return, and Fishin’ Frenzy The Big Catch. You can click on the Jackpot game category to find a list of all the available titles.

Other games

There are around 25 table games available, offering classics like roulette, baccarat, blackjack, and video poker. Some bingo games like Sweet Alchemy Bingo and Rainforest Magic Bingo are also available, alongside scratch card titles like Happy Scratch and Scratch Bronze.

How to deposit and withdraw money at HeySpin online casino

HeySpin Casino offers various popular payment methods, like Visa/Mastercard debit, PayPal, Trustly, MuchBetter, and Skrill. Other methods available are paysafecard, AstroPay, Trustly, and bank transfer. This variety of methods means there’s always something you can use to deposit, but remember that you must use a method you’ve deposited with before when you withdraw.

However, Visa, Mastercard, and paysafecard aren’t valid withdrawal methods, so the casino will give you another way to withdraw if you use these to deposit. The minimum deposit and withdrawal amount is £10, but remember if you want to claim the welcome bonus, you must deposit at least £20. The best thing about the casino is that there’s no monthly withdrawal limit for UK players.

The casino processes your withdrawal request within 24 hours, so the payout speed is generally fast. Bank transfers have a two to six-day payout time, which is the longest. However, all e-wallets payout within two days, if not faster, while AstroPay can take up to three days and Trustly pays out instantly, but can also take up to four days.

Before depositing or withdrawing, you have to complete the KYC verification process. This policy states you must prove your identity by providing a government-issued identification document, a copy of your payment method details, and a utility or bank statement as proof of address.

How to sign up to HeySpin online casino

Signing up at HeySpins Casino is relatively easy, as you start with creating your account using the following steps.

  1. Click on HeySpin’s yellow “Join” button to get started at the casino.
  2. Create your account details by adding your email, a unique username, and a strong password.
  3. Add your details, ranging from your full name and address to your account currency and phone number.
  4. Verify your details with the verification documents now to save time later on.
  5. Make your first HeySpin deposit using your preferred payment method, and claim your welcome bonus.

The casino uses 128-bit SSL encryption and various firewall technologies to ensure your personal information is safe on the platform.

How to contact HeySpin online casino customer support 

HeySpin Casino adheres to the CARE principle, where customers are really everything. Their live chat is available seven days a week, between 8 am and 12 am CET. The support agents are friendly and fast to respond. However, you can also send a support email via a contact form.

However, if you have a quick question, chances are that the extensive FAQs will answer it. In the FAQs, you can find information on creating an account, payments, bonuses, technical issues, and more.

How to join HeySpin online casino’s VIP program

In the UK, to offer a VIP program, the United Kingdom Gambling Commission has strict regulations in place operators must follow. At the time of writing, Hey Spin didn’t offer anything like this to UK players, but keep an eye on the site, as this may change in the future.

How does HeySpin online casino encourage responsible gambling?

This operator has a strict policy of responsible gambling, providing tips and questions to ask if you believe you might have a gambling problem. They also offer links and contact details to organisations like BeGambleAware, GamStop, and GamCare.

Besides the information and advice, you can also control your account with various responsible gaming tools. These tools are deposit limits, reality checks, time-out, and self-exclusion. When you sign up, you can immediately set your deposit limits to ensure you gamble within your bankroll. 

Reality checks are notifications that remind you how long you’ve been playing and help you keep aware of the time you spend on the casino platform. While you can set your deposit limits and reality checks, you must contact support to request a time-out or self-exclusion.

Would I play at HeySpin online casino?

One of the reasons I would play at this casino is the variety of payment methods and fast withdrawals. There’s nothing better than withdrawing my winnings quickly with no hassle. While the games are poorly organized, I did enjoy the slot selection and the Drop and Win promotion.

The customer support might not be available 24/7, but they had a fast response time and were helpful and friendly when answering my queries. The site is user-friendly, and I can play it on a desktop or mobile, as both web-based sites are equally good. The dark background is easy on my eyes, and I can verify this is a reliable casino with various safety features and games to enjoy.

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About the author

Wayne Goodchild

Wayne has been writing betting content for several years, with an emphasis on finding the best casino bonuses and testing the latest slot games. He’s originally from the UK but has lived all over the world, with Slovenia as his current base.

Commercial content notice: Taking one of the bookmaker offers featured in this article may result in a payment to talkSPORT. 18+. T&Cs apply. GambleAware.org

Remember to gamble responsibly

A responsible gambler is someone who:

  • Establishes time and monetary limits before playing
  • Only gambles with money they can afford to lose
  • Never chase their losses
  • Doesn’t gamble if they’re upset, angry or depressed
  • Gamcare – www.gamcare.org.uk
  • GambleAware – www.gambleaware.org

Find our detailed guide on responsible gambling practices here.

For help with a gambling problem, call the National Gambling Helpline on 0808 8020 133 or go to www.gamstop.co.uk to be excluded from all UK-regulated gambling websites.